The Project Management team is looking for entry level experienced individuals for a Customer Service / Order Entry role that are detailed oriented, hardworking and responsible. The individual must be capable of multi-tasking and taking direction from their team leader. The qualified candidate will be responsible for providing professional and efficient customer service.
Overall Responsibilities
- Provides timely resolution of customer complaints, concerns, and inquiries
- Prepares reports and correspondence as needed
- Interact with customers, engineers, etc. as required
- Prepare submittals for the products ADE represents
- Release orders
- Prepare change orders when required
- Manage budget and ensure the correct products are being ordered and shipped
- Track deliverables
- Evaluate and assess result of project
Education & Experience
- Customer service experience
- Experience in strategic planning, risk management and/or change management
- PC experience is required - MS Office, Outlook, Bluebeam (preferred)
Salary and Benefits Overview
- Opportunity for advancement
- Excellent benefits program including medical, dental, vision, 401k (up to 4% match)
- Vacation, Paid Holidays and PTO
- Product training and support provided
- Salary range based on experience
